JOINROOMS BUSINESS CHAT
Facebook Data Deletion Instructions
These instructions apply to customers who use Facebook Login to enter a JoinRooms Business hosted chat or website chat.
Information received from Facebook
Facebook Login supplies JoinRooms with a Facebook provider ID and display name so we can recognize you for the specific business chat you chose to enter. JoinRooms exchanges and validates the Facebook access token on the server and does not permanently store that access token.
Disconnect Facebook while signed in
Open the hosted chat for the business, sign in with Facebook, and choose Disconnect Facebook. JoinRooms removes that business-scoped Facebook identity association and signs you out of the affected hosted chat sessions. The action does not disconnect a Facebook identity you use with another business.
Request deletion if you cannot sign in
Email support@joinrooms.us with the subject Facebook Data Deletion Request. Include the name of the business whose chat you used and the display name shown in chat. Do not send your password, Facebook access token, or other secret. JoinRooms may ask for limited information needed to verify the request and locate the correct business-scoped identity.
What deletion covers
Disconnecting removes the Facebook identity association used for sign-in. A verified deletion request can also cover related hosted-customer profile information controlled by JoinRooms. Conversation content and business records may remain until the business's configured retention period expires, or longer where required for security, legal, or contractual records. JoinRooms does not use Facebook identity information for advertising.